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SELF SERVICE PASSWORD MANAGEMENT

Incoming students must first log into Office 365 using their Western email address and the Western provided password.

  1.  First, you’ll be instructed to configure your Multifactor Authentication (MFA) methods. We recommend using your cell phone number (you can set up Microsoft Authenticator at a later date).
  2. In order to do this, you’ll need to click on “I want to set up a different method” at the bottom of the window (see the screenshot below).
    Microsoft Password Reset Screenshot
  3. Once you’ve set up your MFA, you will be prompted to change your password.
  4. Type in your old (Western issued) password in the first blank, followed by a new password of your choosing, make sure you follow the password guidelines:

Password Requirements

  1. Passwords must be at least 12 characters long.
  2. Don't use common words or known passwords (like "password," "123456," "western," your name or username, etc.)
Start Here

Need help? Please call IT Services at 970.943.3333 or reach us at helpdesk@western.edu

Forgot your Password? Use this tool to reset your Western password.

*NOTE: If you are faculty and staff, are using a Western managed computer and are not on campus, resetting your password with this tool may result in a password synchronization problem. If you experience difficulty after resetting your password please call IT Services at 970.943.3123.

Password Requirements

  1. Passwords must be at least 12 characters long.
  2. Don't use common words or known passwords (like "password," "123456," "western," your name or username, etc.)

Click the button below to reset your password. This will launch the Microsoft password reset tool. (Please note you must have an alternative authentication method already configured [cell phone, Authenticator app] to use this tool):

Microsoft Password Reset Screenshot

Reset your Password

If you are having difficulty resetting your password, please call IT Services at 970.943.3123.

You will need access to the phone number you provided on your employment application.

If you do not have access to the phone number you provided, contact IT Services at 970.943.3123 for assistance with setting up your initial password.

Password Requirements

  1. Passwords must be at least 12 characters long.
  2. Don't use common words or known passwords (like "password," "123456," "western," your name or username, etc.)

Click the button below to get into your account.

Microsoft Password Reset Screenshot

Set your initial password

Need help? Please call IT Services at 970.943.3123.

Congratulations! Here are some University resources you may find helpful.

Helpful Videos Microsoft Outlook Office 365 Western Intranet

Need help? Please call IT Services at 970.943.3123.